Privacy policy.

Information we collect

We collect the name, email address, shipping address, product choices, quantities, sizes, panel colors, finishes, and personalization you submit. Personalization may include names or other text you ask us to print or embroider. We also keep order numbers, payment status and transaction references, tracking information, policy acceptance records, and messages or photos you send for customer support.

Stripe collects payment details on its secure checkout pages. We do not receive or store your full card number or card security code. Our hosting and service providers may process technical information such as IP address, browser type, request times, and security logs to deliver and protect their services.

How we use information

We use information to save your design, process payment, manufacture and deliver your gear, provide order confirmations and tracking, respond to questions, handle returns or disputes, prevent fraud, and meet recordkeeping or legal obligations. Confirmation and service messages relate to your order; placing an order does not subscribe you to marketing emails.

Who receives information

• Hosting: Cloudflare hosts the website and order storage.
• Payments: Stripe processes payments and related fraud checks. See Stripe’s Privacy Policy.
• Order emails: Resend processes the recipient address and order information included in confirmation emails.
• Manufacturing and delivery: Our manufacturer in Pakistan receives the order specifications and customer contact and delivery details needed to produce and ship your order. Shipping and logistics partners, including FedEx, receive information needed for delivery.
• Tracking: Our EasyPost connection is currently in test mode and may generate simulated tracking events; it does not track actual parcels. If live tracking is enabled, EasyPost and relevant carriers may process carrier identifiers, tracking numbers, and shipment events.

We may also disclose information when necessary to comply with law, address fraud or security concerns, or establish or defend legal claims. We do not sell or rent personal information, or share it for cross-context behavioral advertising. Service providers’ own policies describe their separate processing.

Browser storage and cookies

We use local storage to retain your bag and saved design information, and session storage to maintain checkout attempts and access to your order confirmation. Our providers may use cookies or similar technologies for payment, fraud prevention, security, or service operation. We do not currently add advertising pixels or third-party behavioral analytics to this website.

You can clear browser storage or change cookie settings through your browser. Doing so may remove your bag or interrupt checkout and order-confirmation access.

Retention and security

We retain order, support, and transaction records as needed to fulfill orders, handle returns and disputes, operate the business, and meet accounting, tax, and legal obligations. Retention varies by record and purpose. We use access controls and service-provider safeguards, but no storage or transmission system can be guaranteed completely secure.

Information may be processed in the United States, Pakistan, and other countries where our providers operate. Privacy laws and protections may differ between countries.

Your choices and requests

Email officialexpress.services@gmail.com to request access to, correction of, or deletion of personal information. Depending on your location and applicable law, you may have additional privacy rights. We may need to verify your identity before responding. Some records may need to be retained for outstanding orders, legal obligations, fraud prevention, or disputes. If we decline a request, you may contact the same email to ask us to review the decision.

Do not send card numbers, government identification, or other sensitive information in ordinary email.

Children and changes to this policy

The website is intended for adult purchasers and is not directed to children under 13. A parent or guardian should place orders for minors. If you believe a child under 13 has provided personal information directly to us, contact us so we can review and address it.

We will update the date on this page when this policy changes and provide additional notice when required. Contact Blitz Boxing at officialexpress.services@gmail.com with privacy questions.